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Saturday, October 22, 2011

Bond Centralization Program Contacts

(10/17/2011)The Revenue Division Bond Team has established a voice mailbox (317) 614-4880 for all inquiries concerning bond centralization. This includes inquiries into the status of all submissions to the Bond Team. A second voice mailbox (317) 614-4881 has been established specifically for all inquiries into rejected bond submissions. When calling these numbers, leave a brief message and include your name, phone number, and an email address. A Team member will respond to the call no later than the next business day. When inquiring about the status of a specific bond application; provide the principal's name and importer number. The Revenue Division Bond Team will not respond to status inquiries if the application has been on file with the Revenue Division for less than 5 business days.If you wish to send a fax the number is (317) 614-4517 and the email address is cbp.bondquestions@dhs.gov. It is imperative that each bond submission lists a point of contact name, telephone number, fax number and if applicable an email address. Please note that questions and status inquiries should not be submitted via fax.

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